FAQ

1. What is Greeen Basket?
Greeen Basket is an online platform for purchasing organic vegetables & fruits, delivered directly from farmers to customers’ doorsteps. Green Basket

2. How do I place an order?
Browse through categories (Vegetables, Fruits, Exotic, etc.). Greeen Basket
Select a product, choose variants (size, weight, quantity) if available. Greeen Basket
Add to cart and proceed to checkout.
Enter delivery address, select payment method, confirm order.

3. What payment methods are accepted?
Common options to include:
Credit / Debit cards
Net banking / UPI
Cash on Delivery (if offered)
Wallets / mobile payments
Be sure to list exactly what your site supports.

4. Do you accept returns or refunds?
Given that you deal with perishable goods, returns may be limited. You can state:

1 . Returns or exchanges are accepted only for defective or wrong items (not for fresh produce quality issues beyond your control).
2 . Refunds or replacement will be processed once the issue is verified.
3. Are the fruits and vegetables organic chemical-free?


Since the site claims “organic vegetables & fruits”, clarify:
Whether they are 100% certified organic, or partially organic.
Whether you do any quality checks.
Whether you guarantee no harmful chemicals or pesticides beyond permissible limits.